ASC Food bank Volunteers

Volunteers are an essential part of our organisations. By offering their time and skills to support those we help, our volunteers embody the spirit of “Welcome” in our communities.

The organisations of the Humanitarian Hub receive little or no government funding. We rely on volunteers to provide services and support the work that we do. Without volunteers we simply wouldn’t be able to help those who come to our country, seeking protection.

Volunteering is a wonderful way to connect with your community and make a real difference. People who volunteer not only improve the wellbeing of others and the world around them; they can also find purpose and fulfilment. Volunteering can greatly improve your skills and knowledge, while organisations benefit enormously from the extra input, increased efficiencies and genuine connections that volunteers bring.

Matching volunteers to the right roles

When you register with the Hub, you can create your own online profile. This helps the Hub to match the right person to the right need.

Your online profile is a place where you can tell us a bit more about yourself, update any details, sign up for training and look up events or other opportunities if you wish. Your online profile is private – only you and the Volunteer Coordinators of the Hub can view the details.

Online profiles allow the Hub’s Volunteer Coordinators to search and quickly find volunteers to help with a particular role or project. Sharing your profile with the Hub helps us see our most precious resource – you!

Create your profile

If you’re interested in volunteering, we’d love to get to know you. To register your interest in volunteering, simply follow the steps to create a new online profile. Once registered you can apply for roles with any of the organisations. Your profile and contact details will simply be transferred to where you are applying.

Volunteers who are currently working with us have the option to sign up to the Hub to access training and resources and to let us know a bit more about you.

Volunteer requirements

Volunteers who are offered a role will be assigned to that organisation. This will be the primary organisation you are working with and they will carry out your NSW Working with Children Check (WWCC), when needed. Each of the four organisations is a registered charity who can verify the check when a volunteer is offered a role.

Volunteers of the Hub must comply with the Code of Conduct, privacy policies, terms and conditions of the organisation they are volunteering with. The Humanitarian Hub maintains an overarching Privacy Policy that reflects all four organisations.

Shared Information

The information collected by the Humanitarian Hub will be stored securely, accessible only to the Hub Coordinator and the Volunteer Coordinators and only for the purposes of volunteering. Personal information and contact details will not be used by any of the organisations of the Hub for any purpose other than volunteering.

By registering with the Hub, volunteers agree to receive information from the Hub directly concerning volunteering. Registered volunteers will have the option to share their information with only one organisation if they wish.

A Working with Children Check (WWCC) is a requirement for people who work with or around children in NSW. The organisations of the Humanitarian Hub believe it is best practice for all our volunteers to complete a check and to hold a valid WWCC number. Not all roles will need this, so the Volunteer Role Descriptions will specify if it’s a requirement.

The WWCC involves submitting contact details and proof of identity in order to review a person’s national criminal history and any findings of workplace misconduct. The check is undertaken by the relevant state or territory’s child protection government agency. In NSW this is the Office of the Children’s Guardian.

Cost: The check is free for volunteers and is valid for 5 years, although cleared workers will have ongoing monitoring.

Applying for a WWCC: Application forms can be filled in online here: Once submitted, volunteers need to take their application number and proof of identity to a Service NSW Centre for submission. Once approved, the WWCC number will be sent out within 1-3 weeks.

Verifying a check: Volunteers who are offered a role through the Hub will have their WWCC number verified by their organisation before beginning work.

Please click here for more information on the application process.

Find volunteering opportunities