ID: 2684

About this opportunity:

JRS provides a drop-in centre in Westmead that offers hospitality, casework, emergency relief, employment support, legal clinics through RACS and social programs for people seeking asylum.

We require a Receptionist to be a welcoming presence to those who come to our Community Centre and assist with general phone and office duties.

Key Responsibilities:

  • To welcome all who come in, introducing yourself and asking the name of person.
  • Ask the client how you can help and direct them to the person or program required.
  • Ensure clients sign in on client register.
  • Where possible, talk to clients about programs at JRS using flyers.
  • Answer phones, directing calls and taking messages.
  • Assist with general office duties including tidying and restocking supplies.
  • Assist with hospitality duties when required, such as offering tea/coffee and biscuits; checking and replenishing food supplies; help with staff lunch.

Additional requirements:

A Working with Children Check is required.
Successful applicants will need 100 points of ID for a police check prior to starting.

About this organisation:

Jesuit Refugee Service is an international Catholic organisation with a mission to accompany, serve and advocate for the rights of refugees and other forcibly displaced persons. JRS provides casework support, financial assistance, temporary accommodation, legal support, foodbank, English language classes, and other social support activities. Read More
Time required:

Any weekday from 9.30am – 3.30pm (on a rotating roster) fortnightly or monthly. A minimum 6 month commitment is preferred.

Skills required:

• Good communication skills, in particular, able to engage people who are waiting in general conversation, with sensitivity and good listening skills.
• Good telephone manner, able to take and redirect calls, record messages accurately.
• Able to log on to a computer, check calendars and staff rosters.
• Good organisational skills to ensure adequate supplies for office and hospitality areas.
• Proactive and flexible, able to help caseworkers and staff with daily activities as required.


JRS Induction training day
Hub core training (optional)


2 Darcy Road, Westmead NSW, Australia

2 Darcy Road, Westmead NSW, Australia
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