ID: 2684

About this opportunity:

JRS provides a drop-in centre in Westmead that offers hospitality, casework, emergency relief, employment support, legal clinics through RACS and social programs for people seeking asylum.

We require a Receptionist to be a welcoming presence to those who come to our Community Centre and assist with general phone and office duties.

Key Responsibilities:

  • To welcome all who come in, introduce yourself and ask the name of person.
  • Ask the client how you can help and direct them to the person or program required.
  • Ensure clients sign in on the register.
  • Where possible, talk to clients about programs at JRS using flyers.
  • Answer phones, directing calls and taking messages.
  • Assist with general database duties, such as checking rosters and foodbank lists.
  • Assist with general office duties including tidying and restocking supplies.

Please see the Position Description for full details: JRS Volunteer Position Description – Receptionist_2019

Additional requirements:

A Working with Children Check and Police Check are required.

About this organisation:

Jesuit Refugee Service is an international Catholic organisation with a mission to accompany, serve and advocate for the rights of refugees and other forcibly displaced persons. JRS provides casework support, financial assistance, temporary accommodation, legal support, foodbank, English language classes, and other social support activities. Read More
Time required:

Any weekday from 9.00am – 4pm (on a rotating roster).

Skills required:

• Good communication skills, able to engage people who are waiting in general conversation, with sensitivity and good listening skills.
• Good telephone manner, able to take and redirect calls, record messages accurately.
• Good computer skills, able to learn systems, check calendars and staff rosters.
• Good organisational skills to ensure adequate supplies for office and hospitality areas.

Characteristics:

Proactive and flexible, keen to help caseworkers and staff with daily activities as required.
Friendly and patient, with a welcoming nature.

Training:

JRS Induction training day
Hub core training

Location:

2 Darcy Road, Westmead NSW, Australia

2 Darcy Road, Westmead NSW, Australia
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